Thomas Weber

Chief Executive Officer & Board Director
Thomas Weber is responsible for the management of Arbitration Resolution Services, Inc. (ARS). Prior to joining ARS, Weber served as Executive Vice President for Ocwen Financial Corporation (NYSE: OCN). As one of the founders of its commercial real estate asset acquisition unit, Weber was responsible for designing computer models and negotiating transactions of more than $1.5 Billion. For more than 30 years, Weber has managed complicated projects and overseen successful operations in financial institutions and private businesses.

Weber is a founding principal at Aquila Property Company, Inc., which has owned and managed commercial properties throughout South Florida. He also serves in a leadership capacity on multiple public education, businesses and economic development boards that interact with businesses and government entities to promote healthy businesses practices.

Mark Norych

President & General Counsel
Board Director
Mark Norych manages the operations of Arbitration Resolution Services, Inc., and oversees the experienced litigators, judges, and magistrates who make up the panel of arbitrators. He is also responsible for managing the company’s Arb-IT™ arbitration system.

For more than 30 years, Norych has been involved in the collection, litigation, and arbitration of claims on behalf of insurance, car rental, and other major industries. He has also coordinated and supervised litigation on a national and global level.

Norych is a frequent lecturer and sought-after professional speaker. He has provided seminars and workshops at several Fortune 500 companies on topics ranging from best practices for corporate operations to specific topics related to federal and state regulations and laws and their effect on company models and procedures.

George Friedman

Chairman of the Board of Directors
George Friedman is the former Executive Vice President of Dispute Resolution of the Financial Industry Regulatory Authority (FINRA). He previously served as a Senior Vice President at the American Arbitration Association (AAA), and is an adjunct professor of law at Fordham Law School, where he teaches alternative dispute resolution. He has published often on alternative dispute resolution and technology. Friedman is also a member of the Securities Experts Roundtable.

In the video below, Mr. Friedman discusses why you should choose Arbitration Resolution Services for dispute resolution.

Randy Wood

Chief Operating Officer & Board Director
Randy Wood is an icon in the technology sector. In 1989, he co-founded Citrix Systems (NASDAQ: CTXS), a global software company that has grown into a multi-billion dollar Fortune 500 publicly traded company. Citrix was originally created with the goal of developing software that enabled smaller computers to run programs that were previously only available to large mainframe systems. Citrix brought programs that were only available to a select few large companies to the masses. Similarly, ARS is makes dispute resolution available to everyone.

For the past 15 years, Wood has been a full-time investor, involved in the financing and oversight of numerous real estate and technology companies.

Learn more about how Randy help change business software industry as co-founder of Citrix.

Stephanie Ziring

Vice President of Operations
Stephanie Ziring is an experienced management expert having been the Executive Director of a national litigation law firm for the last twenty years. Ms. Ziring has also founded and run two companies on a nationwide basis that involved overseeing litigation management and arbitration programs. Stephanie has expertise in utilizing technology to drive efficiencies at all levels of an organization.

Perry Cronin

Senior Vice President & Chief Financial Officer
Perry Cronin is a CPA with over 30 years of diversified accounting, auditing, tax and consulting experience. Perry has extensive experience in start-up companies as well as publically held companies. Perry’s previous experience includes senior manager roles with Coopers & Lybrand, now PriceWaterhouseCoopers, and Ernst & Young, LLP serving a diverse public and private client base. His public accounting experience includes not only financial statement audits and litigation support, but also initial public and follow-on offerings, due diligence engagements, demutualization consulting and captive creation. After his public accounting career, Perry went on to become a partner in a boutique consulting firm in Chicago. The firm was acquired by a client and Perry became the Chief Financial Officer for a NYSE insurance holding company.
Perry has a Bachelor of Arts in Accounting from Lewis University. He is a licensed CPA in the State Alabama and has been active over the years in civic and charitable organizations.

Don Law

Chief Technology Officer
Don Law is the technology leader for Arbitration Resolution Services, Inc., and architect for the company’s proprietary, state-of-the-art Arb-IT™ software.

Law brings more than 25 years of software development experience to ARS.  He has helped design and innovate new storage systems for Sun Microsystems (now Oracle), and served as the primary architect on a high-performance firewall cluster for McAfee. Law has designed and implemented real-time execution environments to perform under demanding military training operations for Gould Computer Systems.

Law is the co-founder of the South Florida technology company, Salient Software Solutions.

Jordan C. Paul

Board Director
Mr. Paul has extensive senior management experience in operations of large private and public companies.  Jordan C. Paul is the CEO of, and a Shareholder in, NAI Merin Hunter Codman, Inc. which is one of the premier commercial real estate firms in the United States.

Mr. Paul has served as Senior Managing Director for the Related Group where he was responsible for all investment and asset management activities of the Related Lubert Adler Investment Fund, a $1 billion fund.  Prior to joining Related, Mr. Paul served as a Managing Director for Allied Capital, a $4 billion publicly traded investment company.

Mr. Paul has also served as an EVP at Ocwen Financial Corporation where he led the Initial Public Offering process for Ocwen’s publicly traded REIT.

Mr. Paul holds a BS in Finance and Management from the Wharton School of the University of Pennsylvania and a JD (Cum Laude) from the University of Pennsylvania Law School where he served as Editor of the Law Review.

Meet the Arbitration Resolution Services Advisory Board

The Advisory Board consists of industry leaders who bring more than 100 years of combined experience to ARS. Each member of the board offers unique experience and expertise in claims management and online dispute resolution.

Robert A. Bertisch

For more than 40 years, Robert Bertisch has been an advocate for legal access for all individuals. Bertisch is the Executive Director of Legal Aid Society of Palm Beach County, Inc.  The organization’s mission is to provide equal access to our judicial system to people who cannot afford to pay for their own attorney.

Pattie Porter

Patricia Porter is an authority on conflict resolution through Mediation. She is currently the President of the Texas Association of Mediators and an adjunct faculty member in the graduate dispute resolution program at Southern Methodist University. Patricia is also the Founder and Host of a global online Blog Talk Radio program, The Texas Conflict Coach, which is focused on educating the public on how to manage conflicts constructively. She also authored the Minibuk™ Stop The Dreaded Drama: 55 Tips for Ending Destructive Conflict….Learn More

Sandra Grannum

Sandra has over 25 years of experience as a litigator and trial lawyer in a variety of complex commercial litigation matters, focusing primarily on Securities litigation, Employment litigation and Broker-Dealer litigation, arbitrations and mediations and enforcement matters.

David Berkowitz

David Berkowitz is founder and president of Summa Capital, Inc., a value add reseller of b2b electronics, and a serial entrepreneur at heart. An early adopter in online ecommerce and multi-channel platforms since 1999, David has been a selling member of eBay since 1999 and was part of the team within PayPal that launched the PayPal Here mobile credit card reader in 2012. Other projects David has worked on include creating EDGARIZEIT, an online platform for the EDGARization of SEC documents, Fetchly an SMS platform for lead generation and currently working on disruptive technology in the FinTech space.

Terry Tarantina

Terry has served as an arbitrator or mediator in more than 600 proceedings. He has been on the AAA’s National Arbitrator Training Faculty and a member of the AAA’s Consumer Arbitration Due Process Protocol Committee. Prior to that, he was Chief Council for a unit of AT&T and a past Chair of the American Bar Association’s section on ADR.

Matthew Leto

Matthew Leto is a Partner at Hall, Lamb, Hall & Leto, P.A. and is a trial attorney who specialize in complex commercial litigation, business law, real estate, personal injury and appellate cases.  Mr Leto earned a Bachelor’s Degree in Finance at the University of Central Florida and a Law Degree at the University of Miami. He is a member of the Florida bar and other professional organizations and he’s been recognized by the South Florida Legal Guide as a “Top Lawyer “.

Stephanie Winans

Stephanie Winans recently led digital healthcare startup Bundoo to acquisition, and is currently the President of Pregnancy and Pediatrics at The Wellness Network. With nine years of experience in digital marketing, Stephanie has developed innovative strategies for radio, startups, small businesses and entertainment artists, merging SEM, social advertising and content marketing initiatives with traditional media and event marketing. She is a sought-after speaker and commentator in the US and Canada on digital advertising, content and social media marketing.

Kevin Pike

Kevin Pike has established a career in the Alternative Dispute Resolution (ADR) field of 30 years including a variety positions with the American Arbitration Association, JAMS and Arbitration Forums.  He currently is with Claims Resource Services in Arbitration, Client Services.

He regularly speaks at industry Conferences; conducts national Webinars; writes ADR articles for business publications and websites and produces a weekly Blog on intercompany arbitration disseminated throughout the insurance industry.  As a course developer, he has taught negotiation, mediation and arbitration skill sets to literally thousands of insurance professionals and Attorneys across the country.  His diverse background in ADR maintains a core focus on assisting advocates in the successful use of both arbitration and mediation.

Rosemary A. Townley

Rosemary A. Townley has been an independent, self-employed ADR professional in the metropolitan New York region for over 30 years and has presided over 2000+ arbitration and mediation proceedings.  She is a panel member of various associations, including the AAA (Commercial, Large, Complex Cases, Executive Contracts, Class Actions, Employment and Labor); ICPR (Distinguished Fellow in Sports Law); FINRA (Public Arbitrator); and the London Court of Arbitration, among others.  She is also a Fellow of the Chartered Institute of Arbitrators (UK).  Ms. Townley served for eight years as a solo arbitrator of player-club disputes for the National Football League and the NFL Players Association under their collective bargaining agreement.