Meet Our Team

Mark Norych manages the operations of Arbitration Resolution Services, Inc., and oversees the experienced litigators, judges, and magistrates who make up the panel of arbitrators. He is also responsible for managing the company’s Arb-IT™ arbitration system.

For more than 30 years, Norych has been involved in the collection, litigation, and arbitration of claims on behalf of insurance, car rental, and other major industries. He has also coordinated and supervised litigation on a national and global level.

Norych is a frequent lecturer and sought-after professional speaker. He has provided seminars and workshops at several Fortune 500 companies on topics ranging from best practices for corporate operations to specific topics related to federal and state regulations and laws and their effect on company models and procedures.

Randy Wood is an icon in the technology sector. In 1989, he co-founded Citrix Systems (NASDAQ: CTXS), a global software company that has grown into a multi-billion dollar Fortune 500 publicly traded company. Citrix was originally created with the goal of developing software that enabled smaller computers to run programs that were previously only available to large mainframe systems. Citrix brought programs that were only available to a select few large companies to the masses. Similarly, ARS is makes dispute resolution available to everyone.

For the past 15 years, Wood has been a full-time investor, involved in the financing and oversight of numerous real estate and technology companies.

Learn more about how Randy help change business software industry as co-founder of Citrix.

Perry Cronin is a CPA with over 30 years of diversified accounting, auditing, tax and consulting experience. Perry has extensive experience in start-up companies as well as publically held companies. Perry’s previous experience includes senior manager roles with Coopers & Lybrand, now PriceWaterhouseCoopers, and Ernst & Young, LLP serving a diverse public and private client base. His public accounting experience includes not only financial statement audits and litigation support, but also initial public and follow-on offerings, due diligence engagements, demutualization consulting and captive creation. After his public accounting career, Perry went on to become a partner in a boutique consulting firm in Chicago. The firm was acquired by a client and Perry became the Chief Financial Officer for a NYSE insurance holding company.
Perry has a Bachelor of Arts in Accounting from Lewis University. He is a licensed CPA in the State Alabama and has been active over the years in civic and charitable organizations.

Mr. Paul has extensive senior management experience in operations of large private and public companies.  Jordan C. Paul is the CEO of, and a Shareholder in, NAI Merin Hunter Codman, Inc. which is one of the premier commercial real estate firms in the United States.

Mr. Paul has served as Senior Managing Director for the Related Group where he was responsible for all investment and asset management activities of the Related Lubert Adler Investment Fund, a $1 billion fund.  Prior to joining Related, Mr. Paul served as a Managing Director for Allied Capital, a $4 billion publicly traded investment company.

Mr. Paul has also served as an EVP at Ocwen Financial Corporation where he led the Initial Public Offering process for Ocwen’s publicly traded REIT.

Mr. Paul holds a BS in Finance and Management from the Wharton School of the University of Pennsylvania and a JD (Cum Laude) from the University of Pennsylvania Law School where he served as Editor of the Law Review.

Patricia Porter is an authority on conflict resolution through Mediation. She is currently the President of the Texas Association of Mediators and an adjunct faculty member in the graduate dispute resolution program at Southern Methodist University. Patricia is also the Founder and Host of a global online Blog Talk Radio program, The Texas Conflict Coach, which is focused on educating the public on how to manage conflicts constructively. She also authored the Minibuk™ Stop The Dreaded Drama: 55 Tips for Ending Destructive Conflict….Learn More

David Berkowitz is founder and president of Summa Capital, Inc., a value add reseller of b2b electronics, and a serial entrepreneur at heart. An early adopter in online ecommerce and multi-channel platforms since 1999, David has been a selling member of eBay since 1999 and was part of the team within PayPal that launched the PayPal Here mobile credit card reader in 2012. Other projects David has worked on include creating EDGARIZEIT, an online platform for the EDGARization of SEC documents, Fetchly an SMS platform for lead generation and currently working on disruptive technology in the FinTech space.

Matthew Leto is a Partner at Hall, Lamb, Hall & Leto, P.A. and is a trial attorney who specialize in complex commercial litigation, business law, real estate, personal injury and appellate cases.  Mr Leto earned a Bachelor’s Degree in Finance at the University of Central Florida and a Law Degree at the University of Miami. He is a member of the Florida bar and other professional organizations and he’s been recognized by the South Florida Legal Guide as a “Top Lawyer “.

Kevin Pike has established a career in the Alternative Dispute Resolution (ADR) field of 30 years including a variety positions with the American Arbitration Association, JAMS and Arbitration Forums.  He currently is with Claims Resource Services in Arbitration, Client Services.

He regularly speaks at industry Conferences; conducts national Webinars; writes ADR articles for business publications and websites and produces a weekly Blog on intercompany arbitration disseminated throughout the insurance industry.  As a course developer, he has taught negotiation, mediation and arbitration skill sets to literally thousands of insurance professionals and Attorneys across the country.  His diverse background in ADR maintains a core focus on assisting advocates in the successful use of both arbitration and mediation.