Combining the time-tested processes of arbitration and mediation with modern technology, Arbitration Resolution Services, Inc. is revolutionizing how civil legal matters are resolved.


CORAL SPRINGS, FL (March 24, 2014) – Arbitration Resolution Services, Inc. (ARS) today unveiled a new website ( designed to enable individuals and businesses to resolve civil disputes online, without leaving their homes or workplaces and at far less cost than traditional legal proceedings.


Its creators see the ARS model for online arbitration and mediation as a disruptive technology destined to alter the social landscape for dispute resolution, bringing affordability to the pursuit of justice.


As explained by ARS Board Director George Friedman, the ARS process is “so simple that anyone can participate in arbitration without formal training or legal representation.” Friedman, who formerly held leadership positions at the Financial Industry Regulatory Authority and American Arbitration Association, is the visionary behind the concept, according to ARS executives.


At the core of ARS services is its proprietary Arb-IT™ system, which guides parties through the mediation or binding arbitration process. The comprehensive solution also enables users to submit their claims and supporting evidence electronically. The case is then assigned to a highly experienced, impartial litigation attorney who serves as the parties’ personal judge in a secure and private forum, Friedman added.


“This service opens the door to redress and relief for individuals who previously couldn’t afford it, “said Randy Wood, ARS board director and co-founder of Citrix Corporation, a multi-billion-dollar Fortune 500 company that is the global leader in access infrastructure solutions and the most trusted name in secure access. “It will do the same for small- to mid-size businesses,” he continued, “and give larger enterprises an affordable way to pursue smaller claims.”


Among the company’s industry-specific online dispute resolution programs are:


Disputes Involving Businesses and Individuals

• Banks/Credit Card Companies and Consumers
• Phone/TV/Utility Service Providers and Consumers
• Rental Companies and Renters
• Insurance Companies and Policyholders
• Retail Merchants and Customers
• Municipalities and Citizens
• Wills, Trusts and Estates


Disputes Between Businesses for Monetary Damage

• Manufacturers/Wholesalers and Retailers
• Suppliers and Vendors
• Utility Companies and Vendors/Contractors
• Equipment Leasing Companies
• Commercial Landlords and Tenants
• Municipalities and Vendors/Contractors


Physical Damage to Vehicles or Any Type of Real or Personal Property

• Insurance Companies
• Truck and Fleet Leasing Companies
• Municipalities
• Third Party Administrators
• Car Rental Companies
• Self-Insured Companies
• Utility Companies


Arbitration Resolution Services, Inc. (ARS) was created to revolutionize the way disputes are resolved throughout the country. By integrating state-of-the-art technology with experienced and knowledgeable professionals, ARS has developed the ideal environment to bring alternative dispute resolution, using mediation and binding arbitration, to virtually everyone, anywhere in the country. Visit