Fast and Affordable Resolution to Legal Disputes is Just a Click Away

SOUTH FLORIDA: Arbitration Resolution Services, Inc. (ARS) is the pioneer in online legal dispute resolution services. After two years of software development including alpha and beta testing and pilot programs, the start-up venture already has a number of active arbitrations and mediations in several states, according to Thomas Weber, president and CEO.

“We are on the verge of revolutionizing not only the process of arbitration and mediation, but also helping businesses and consumers to reach settlements with much less time, effort, expense and stress,” said Weber. “We expect that online arbitration will soon be as widely accepted as virtual meetings and online shopping.”

Executive vice president Mark Norych remarked that the widespread use of online arbitration will save taxpayer dollars as well. “Our court system is overburdened, and the legal process can be painfully slow,” he said. “Taking advantage of the option to arbitrate matters online will alleviate the backlog of cases on the dockets, which will ultimately save tax dollars and help our justice system to function more efficiently.”

What It Does

ARS offers simple and cost-effective binding arbitration for businesses and consumers, all without ever having to leave their homes, offices or businesses. Through its proprietary cloud-based software, Arb-IT™, ARS brings the ease of e-commerce to the resolution of disputes for claims involving insurance companies, independent contractors, manufacturers and retailers, banks and mortgage companies, landlords and tenants, and much more. Not only is the service convenient, it is more time and cost effective than litigation. Most cases reach conclusion in 60 days or less and at roughly 20% of the cost of hiring a lawyer and going to court.

ARS provides access to an extensive network of arbitrators and mediators through a cloud-based software system that allows individuals or companies to resolve disputes quickly and avoid the costly and time-consuming process of litigation. The company offers arbitration and mediation nationally across almost all industries.

How It Works

Signing up for the service is quick, easy and free. All that is needed is a name and email address provided through the company’s secure website, Simply upload the files containing photographs, documents and other evidence via Arb-IT™, describe the claim, and identify the respondent(s). ARS will then assign an arbitrator or mediator to the case. In arbitration, the documents are reviewed by an arbitrator who makes a binding decision. In mediation, a mediator works with the parties to help them reach a settlement. Next, the arbitrator will review all feedback from the application and respondent(s) and render a binding decision. If using mediation, the mediator will attempt a resolution.

The Founders

  • Thomas Weber, president and CEO, has more than 30 years of experience in operations and complex project management serving as executive vice president for Ocwen Financial Corporation.
  • Mark Norych, executive vice president and general counsel for ARS, brings more than 30 years of collection, litigation and arbitration services experience to this innovative new company.
  • George Friedman, chairman of the board, is former executive vice president of dispute resolution of the Financial Industry Regulatory Authority and former senior vice president at the American Arbitration Association. He is also an adjunct professor of law at Fordham Law School where he teaches alternative dispute resolution.
  • Randy Wood, chief operations officer and also a member of the board, was co-founder of Citrix, a global software company that has grown into a multi-billion-dollar publicly-traded Fortune 500 company.