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TECHNOLOGY, ALTERNATIVE DISPUTE RESOLUTION, AND THE INSURANCE INDUSTRY: THE FUTURE HAS ARRIVED (REALLY THIS TIME) By George H. Friedman*   Abstract Over twenty years ago, the author of this paper evaluated emerging technologies and predicted how they might impact alternative dispute resolution (“ADR”).[1]  Four years later, after the emergence of the internet, he updated his predictions…

The Elections are over: What it means for Consumer Arbitration Five things to look for in 2015 By George H. Friedman*   Back when I was Director of Arbitration at FINRA, we used to have a “Crystal Ball Contest” where the staff would weigh in on predictions for the coming year. I usually did pretty…

The Camel and the Last Straw or the Frog and the Boiling Water: Pick Your Parable By George H. Friedman* The current issue of the Securities Arbitration Commentator has as its lead story an article I wrote with the title above.  For those who don’t subscribe, here is the Reader’s Digest version.  Or maybe the…

CORAL SPRINGS, Fla. (October 1, 2014) Arbitration Resolution Services, Inc. (ARS), the world’s first cloud-based Complete Online Dispute Resolution (C-ODR™) provider, today announced the appointment of George Friedman as Chairman of the Board of Directors and Randall Wood as Chief Operating Officer. ARS is a fully-automated legal solution that helps its users operate from their…

A George Bailey “Hat Trick” – Et Tu, 9th Circuit? Several months ago in this blog I described a “hat trick,” which is a hockey term for when a player scores three (or more) goals in one game. For those who have somehow eluded ever seeing the holiday classic “It’s a wonderful Life,” the other…

The story becomes more complicated when Citigroup and the individual broker sought to challenge the award in state court on the grounds of manifest disregard of law, and bias because two of the arbitrators failed to make required disclosures. It turns out the parties appeared to have settled their dispute before the arbitration was commenced. This the court seizes on without addressing the arbitrator disclosure issue.

George Friedman, a member of our Board of Directors, today presented “The Basics Of Securities Arbitration” to Seton Hall Law School’s Investor Advocacy Project.  You can preview his presentation here.  Friedman is also an adjunct law professor at Fordham University.   The Basics of Security Arbitration from Arbitration Resolution Services

Judge Joyner’s August 1st ruling in Goldman Sachs v. Athena Venture Partners, LLC, no. 13-MC-130 (E.D. Pa.), underscored some fairly basic arbitration law:  the Federal Arbitration Act requires that arbitrators fully disclose to the parties anything that might cause a reasonable person to question the arbitrator’s impartiality.  In Goldman an arbitrator – who was an…

Back in 1997, George Friedman, a member of the ARS Board of Directors, predicted and planned for the economic collapse of 2008, alternative energy needs, hybrid and electric cars, and now the future of arbitration. Check out his predictions that were applauded at the 2013 Securities Experts Roundtable in Boston.

In April, George Friedman responded to a US News & World Report column by Dan Solin criticizing the FINRA arbitration forum.  Solin, a long-time critic of FINRA, has just published a new article critical of FINRA executives’ compensation relative to investor performance. Friedman, one of our Board Directors, is uniquely qualified to respond to this…

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